Copyright 2026 © Contract Harmony Ltd

BBBB

The British Board

for

Better Business

The British Board

for

Better Business

BBBB

Beta

We are sorry to hear that you are not happy with a purchase from one of our Members.

If you made a purchase from a Member and you are not delighted with the results, then please feel free to file a Complaint with us for investigation, and hopefully a satisfactory resolution.

Please fill in the form with as much detail as possible and we will look in to it.

Please send video evidence to our email address (complaints@bbbb.org.uk) via https://www.wetransfer.com

Please allow us 48 hours to look into your complaint, 72 hours, if it is a weekend.

Thank you for your patience. We are sorry if one of our Members has given you cause for complaint.

Please check your Spam/Junk folder in your email account, if you cannot see an immdiate acknowledgement of your complaint. Please Whitelist/mark as safe our complaints acknowledgement email, so that you can receive further updates.

Andy Welcome

Chief Satisfaction Officer

Complaints Form